Responsible Gambling Policy

At Bet3000 we take responsible gambling seriously. We want every player to enjoy betting and gaming in a safe, controlled way, so we provide practical tools, clear options and straightforward guidance to help you stay in control. If you ever feel your play is becoming a problem, we encourage you to act early and use the tools and advice listed below.

Player protection principles

We prioritise player safety and transparent practice. That means informing you about risks, offering controls you can set yourself, and responding quickly to requests to restrict or close accounts. We treat responsible gambling as an ongoing conversation and encourage players to use available measures that match their individual needs.

Activity-control tools

We provide a range of tools designed to limit activity and reduce risk. These include deposit limits, options to restrict betting activity, session time reminders and account breaks. You can access these tools from your account settings or by contacting our support team for assistance.

Deposit limits

Set a daily, weekly or monthly deposit limit to control how much you add to your account. Limits take effect immediately in most cases and can be reduced at any time. Increasing a limit may require a waiting period or additional verification to help prevent impulsive changes.

Loss limits

Loss limits let you cap net losses over a chosen period. Use this feature to limit the amount you can lose before play is restricted. Loss limits are adjustable and intended to prevent chasing losses and keep play within your budget.

Time limits and account breaks

Session limits and reality-check notifications help you keep track of time spent playing. If you need a pause, temporary account breaks provide a short cooling-off period. For longer-term needs, you can request a longer suspension of account activity.

Self-exclusion

If you decide to stop playing for a longer period, self-exclusion is available. Self-exclusion closes access to your account for a defined period and prevents re-registration while active. Contact our support team to arrange self-exclusion and to discuss next steps for account closure or reactivation.

Signs of problematic behaviour

Warning signs can include chasing losses, spending more time or money than planned, hiding activity from friends or family, or neglecting responsibilities. If you notice these signs in yourself or someone you care about, consider using the tools above or seeking further help.

Practical tips for staying in control

Set a budget before you play and stick to it. Use deposit and loss limits, schedule regular breaks, avoid gambling when stressed or under the influence, and keep track of your activity with session reminders. Talk to someone you trust if you feel unsure about your behaviour.

Professional help and support

If you need professional assistance, please reach out to support services in your area. Trained organisations can provide confidential advice, assessment and treatment options. If you would like help arranging support, contact our customer service and we will point you in the right direction.